Introduction
At Boterns LLC (“Boterns,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (boterns.com) or engage our SaaS SEO services.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and business address when you contact us or schedule a discovery call
- Business Information: Company name, job title, industry, and business needs related to our services
- Technical Information: IP address, browser type, operating system, and other information automatically collected when you visit our website
- Communication Records: Records of our communications with you, including emails, phone calls, and meetings
How We Collect Information
We collect information in the following ways:
- Direct Collection: Information you provide when contacting us through our website forms, scheduling calls, or subscribing to our blog
- Automated Collection: Information collected through cookies and similar technologies when you browse our website
- Third-Party Sources: Information we may receive from business partners, marketing platforms, or publicly available sources
How We Use Your Information
We use your personal information for the following purposes:
- Providing Our Services: To deliver the SaaS SEO services you’ve requested, including keyword research, content creation, link building, and market research
- Communication: To respond to your inquiries, provide information about our services, and maintain ongoing relationships with clients
- Improvement of Services: To analyze how our website and services are used, improve user experience, and develop new offerings
- Marketing: To share relevant content, resources, and promotional information about services that may interest you
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as hosting providers, email delivery services, and analytics tools
- Business Partners: In limited circumstances, we may share information with business partners who help us provide and improve our services
- Legal Requirements: When required by law, legal process, litigation, or governmental authorities
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
We do not sell your personal information to third parties.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, customize content, and improve your experience.
You can control cookies through your browser settings. However, disabling cookies may limit some features of our website.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information in certain circumstances
- Restriction: Request restriction of processing of your personal information
- Objection: Object to the processing of your personal information
- Data Portability: Request transfer of your personal information to another service provider
- Marketing Opt-Out: Opt-out of marketing communications at any time
To exercise these rights, please contact us using the information provided at the end of this policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, or damage. However, no method of electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
International Data Transfers
Your personal information may be transferred to, stored, and processed in countries other than the one in which you reside. We ensure appropriate safeguards are in place to protect your information when transferred internationally.
Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites or services. We recommend reviewing the privacy policies of any third-party sites you visit.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Boterns LLC
35th Avenue SW Suite 100
Seattle, WA, 98126
Phone: +1 253 231 3815
Email: contact@boterns.com
Last Updated: May 16, 2024