Introduction
Welcome to Boterns LLC (“Boterns,” “we,” “our,” or “us”). As a SaaS SEO agency specializing in helping software companies drive targeted traffic, demos, and signups, we are committed to providing excellence in our services while maintaining clear guidelines for our business relationships. These Terms and Conditions govern your use of the Boterns website (boterns.com) and the services we provide to help your SaaS company prioritize, create, update, and promote highly converting content.
Acceptance of Terms
By accessing our website or engaging our services, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies referenced herein. If you do not agree with any part of these terms, please refrain from using our website or services.
Services Description
Boterns LLC provides specialized SEO and content marketing services designed specifically for SaaS businesses. Our services include but are not limited to:
- Keyword Research: We start with in-depth research to identify precise opportunities for your business.
- Content Marketing: Strategic content creation to engage visitors and convert them into loyal customers.
- Link Building: Strategic campaigns to build high-quality backlinks that fortify your website’s authority and drive organic traffic.
- Market Research: We analyze trends, competitors, and audience behaviors to tailor strategies that meet the demands of your target market.
- SEO Management & Consulting: Making organic search the primary customer acquisition engine for your SaaS business.
- Revenue-Focused Content Creation: Building content that your audience actually wants, then converting them into paying customers.
- Video Content Development: Creating custom video cuts optimized for audience, deployment across all brand channels, and conversions.
Service Engagement
All service details will be outlined in your specific service agreement. Any changes to services will require written agreement from both parties.
Client Responsibilities
As our client, you agree to:
- Provide accurate and complete information necessary for us to perform our services
- Respond to requests for approvals, information, or decisions in a timely manner
- Appoint a primary contact person with authority to make decisions regarding our services
- Pay all agreed-upon fees according to the payment schedule in your service agreement
- Comply with all applicable laws and regulations related to your business and website
- Grant necessary access to accounts, platforms, and resources required for service delivery
Intellectual Property Rights
Your Content
You retain all ownership rights to your original content, including your website, brand assets, and proprietary information. By engaging our services, you grant us a limited license to use, modify, and create derivative works from your content solely for the purpose of providing our services.
Our Content
Boterns LLC retains all rights to our methodologies, processes, proprietary tools, templates, and know-how. Upon full payment, you receive a non-exclusive license to use the deliverables we create specifically for you.
Third-Party Content
When our services involve the use of third-party content, tools, or platforms, those items remain subject to their respective owners’ terms and conditions.
Confidentiality
We understand the sensitive nature of business information exchanged during our work together. Both parties agree to maintain the confidentiality of all non-public information shared during the engagement. This includes business strategies, customer data, proprietary methodologies, and any information marked confidential.
Data Privacy
Boterns LLC is committed to protecting your privacy. We collect and process personal data in accordance with our Privacy Policy and applicable data protection laws. By using our services, you consent to our data practices as described in our Privacy Policy.
Term and Termination
The term of our engagement will be specified in your service agreement. Either party may terminate the agreement as outlined in those terms. Upon termination:
- You remain responsible for payment of services rendered prior to termination
- We will return or securely destroy your confidential information as requested
- Any perpetual licenses granted will continue in accordance with these terms
- Provisions related to confidentiality, intellectual property, and indemnification will survive termination
Limitation of Liability
To the maximum extent permitted by law, Boterns LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- Your use of or inability to use our services
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from our services
- Any bugs, viruses, or other harmful code that may be transmitted through our services
Our total liability for any claims under these terms shall not exceed the amounts you have paid to us for services in the preceding six months.
Indemnification
You agree to indemnify, defend, and hold harmless Boterns LLC and our affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of our services, your violation of these terms, or your violation of any rights of another.
Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. We will provide notice of significant changes via email or through a prominent notice on our website. Your continued use of our services after such modifications constitutes your acceptance of the updated terms.
Force Majeure
Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, pandemic, terrorism, riot, embargoes, acts of civil or military authorities, fire, flood, or accident.
Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions. Our business address is located at 35th Avenue SW Suite 100, Seattle, WA, 98126.
Any dispute arising from or relating to these terms or our services shall first be resolved through good-faith negotiations. If such negotiations fail, both parties agree to submit to binding arbitration in Seattle, Washington, under the rules of the American Arbitration Association.
Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect and enforceable.
Entire Agreement
These Terms and Conditions, together with your specific service agreement and any other policies or agreements referenced herein, constitute the entire agreement between you and Boterns LLC regarding our services and supersede all prior agreements and understandings, whether written or oral.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Boterns LLC
35th Avenue SW Suite 100, Seattle, WA, 98126
Phone: +1 253 231 3815
Email: contact@boterns.com
Last Updated: May 16, 2024